Job overview
An opportunity has arisen for a highly motivated and experienced Duty Worker to join a vibrant integrated health and social care Community Mental Health Team.
In North Trafford CMHT the duty desk is permanently managed by two duty practitioners, this creates a streamlined and effective way of working. Referrals are dealt with safely and assessments are completed in a timely manner.
This post would provide the suitable candidate the opportunity to work within a highly skilled clinical team in the community, applying clinical assessment skills to support the care and treatment needs of vulnerable adults with mental health needs.
The age range of service users is from 16-70 yrs across the whole of the Trafford borough for those experiencing mental health difficulties.
Trafford has a varied socio economic group and is a multicultural area.
The successful candidate will screen and triage referrals to the team, conducting holistic and evidenced based Bio Psycho social assessments and contributing towards the MDT discussions and care planning.
Risk assessment and risk management is an essential aspect of this role and in addition to the expectation to participate in providing quality first line psychosocial assessments, the role also requires working proactively in forging professional working relationships with multi-agencies.
Main duties of the job
Carrying out initial assessments and responding to all new referrals received by the team. If referrals are not suitable to facilitate passing referral onto appropriate service.
Completing robust and holistic risk assessments which accurately indicate the needs of vulnerable adults .
Liaising with multiple agencies, third parties and patients, making onwards referrals
Advocating on behalf of vulnerable adults to achieve positive outcome sin their treatment and acre
Writing reports in a timely manner.
Contributing towards weekly MDT discussion.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Detailed job description and main responsibilities
Please see attached job description and person specification
Staff benefits
1. Pay Enhancements:
Band
Saturday (midnight to midnight) and any week day after 8pm and before 6am
All time on Sundays and Public Holidays (midnight to midnight)
1
Time plus 47%
Time plus 94%
2
Time plus 41%
Time plus 83%
3
Time plus 35%
Time plus 69%
4 – 9
Time plus 30%
Time plus 60%
2. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
3. Excellent pension
4. Cycle to work scheme
5. Salary sacrifice car scheme
6. Wellbeing programme
7. fuelGenie Fuel Cards (for applicable roles)
Person specification
Qualifications
Essential criteria
8. Registered Mental health nurse or registered social worker or occupational therapist
Desirable criteria
9. Post registration qualification in a clinically orientated area
10. Post registration qualification in a clinically orientated area
Experience
Essential criteria
11. Post registration experience. Recent experience working in either adult mental health or CAMHS.
Desirable criteria
12. experience of Mental health issues or a caring role of someone with mental health issues
Knowledge & Skills
Essential criteria
13. Experience of completing Bio-Psychosocial assessments of vulnerable adults with complex care needs in the community
Desirable criteria
14. Knowledge of both evidence and value based interventions for people with severe and enduring mental diagnosis
The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.
Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.
We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.
Use of Artificial Intelligence (AI) when writing job applications
A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.
We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.
Sponsorship
We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click .
If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.
The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it.
Do you have experience outside the NHS?
We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.
We will consider relevant experience outside the NHS to calculate your salary on appointment.