Are you a friendly, organised, and proactive individual seeking a rewarding part time role that combines your passion for animals with exceptional customer service? Acorn Vets, a well-established small animal practice in Hove, is looking for a Veterinary Receptionist to join our dedicated team. What You'll Be Doing Welcoming clients and their pets in a warm, professional manner Managing reception duties such as phone calls, appointment bookings, and general inquiries Processing pet health club memberships Keeping client records accurate and up-to-date Supporting the veterinary team with administrative tasks Remaining calm and compassionate in high-pressure or emotional situations Working hours This is a part-time permanent role working 16 hours per week. The shifts will be from 8:00am-5:00pm or 9:30am-6:30pm and 1:4 Saturdays 8:00am-12:30pm. About Us At Acorn, we pride ourselves on being a close-knit, supportive team where collaboration is key, and every voice is valued. With two well-equipped practices in Hove, we provide exceptional care to pets. Our modern facilities and RCVS accreditation ensure the highest standards of care, and our welcoming team will make you feel right at home from day one. If you’re seeking a fulfilling career with support and the chance to thrive in a vibrant community, we’d love to hear from you! Work-life balance 6.6 Weeks annual leave pro rata Additional annual leave for your birthday which will be added to your holiday allowance Wellbeing Employee Assistance Programme: 24/7 confidential helpline Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay Initiatives focused on colleague wellbeing Development Learning and development opportunities via the IVC Evidensia Academy Colleague benefits Company pension scheme Healthcare Cash Plan Cycle to Work scheme Voluntary benefits: choose from a range of benefits to suit you Access to discounts/cashback with hundreds of participating retailers Discounted staff pet care £0 - £0 an hour 12.21ph