Sales Administrator South Telford Temp-to-Perm £28,000 - £32,000 depending on experience Monday–Friday, 40 hours per week. 25 days + Bank Holidays per annum We are looking for a Sales Administrator to join our growing business, based just south of Telford. This role is working as part of a small team, delivering the highest standard of customer service. Duties will include, but won’t be limited to: * Producing customer quotations * Ensuring all orders are processed and completed accurately and efficiently * Respond to incoming enquiries regarding product advice, prices and account queries * Follow up calls regarding deliveries and product satisfaction with the customer * Develop and maintain relationships with clients, acting as their primary point of contact. * Collaborate with internal teams to ensure client requirements are met and exceeded * Utilise CRM system to record customer interactions * Identify opportunities for upselling additional services to existing clients * Resolve any issues or concerns raised by clients in a timely manner * Handle transport queries regarding customer deliveries or collections * Follow up on warm leads to see if customer would like to place an order or needs any more information Skills and Experience * Strong customer service and excellent communication skills. * Experience using Ms Excel, Word, Outlook an...