Job Description:
At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
Job Responsibilities:
* Being a liaison between product management and the customer with a focus on communicating the Workday innovation roadmap and how the roadmap will influence customer activities.
* Crafting success plans that outline their critical success factors, metrics for success, potential issues, and provide recommendations.
* Working closely with Professional Services and Sales to identify new opportunities and facilitate transitions following initial or follow-on deployments.
* Improving customer relationships as needed for prospect references.
* Building a trusted advisor relationship across the customer’s organisation, from Executive Sponsors to day-to-day contacts, that work to ensure customers are getting value from our products and services.
* Supervising and facilitating the adoption of our solution features and their overall business needs as they relate to our products.
Job Requirements/Qualifications:
* Fluency in English is essential
* Experience in functional domain expertise with Financial Management or ERP
* 3+ Project management experience with Human Capital Management, Financial Management, Planning and/or Payroll application system implementation
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