Job Description
We’re currently seeking an experienced Ocean Import Operator to manage end-to-end ocean freight processes at our Basildon office.
Key Responsibilities
* Oversee import shipments from booking through to final delivery
* Liaise with overseas agents, shipping lines, and carriers
* Handle customs entries in line with UK compliance standards
* Track shipments and provide regular customer updates
* Verify and process freight invoices (ocean, port, and customs fees)
* Prepare arrival notices and delivery instructions
* Resolve delays/discrepancies and communicate with clients and internal teams
* Deliver excellent customer service and maintain strong relationships
Requirements
Requirements
* 3–4 years’ experience in ocean import operations within freight forwarding
* Strong knowledge of shipping documents (B/L, invoices, packing lists)
* Understanding of customs clearance procedures and incoterms
* Confident handling FCL and LCL shipments
* Familiar with port operations and container logistics
* Experience with customs systems (e.g., CHIEF, CDS)
* Highly organised, detail-oriented, and effective under pressure
Requirements
Skills & Experience Required: · Proven experience in business development or commercial roles within the logistics or oil & gas industry. · Solid understanding of project logistics, freight forwarding, and supply chain operations, particularly in energy or industrial sectors. · Strong experience in client engagement, contract negotiation, and solution selling. · Bachelor's or Master’s degree in Business, Logistics, Engineering, or a related field. If you are interested please click apply to be contacted by a member of the team. You can also text your full name + Singapore Sales to +447417 586803