Workshop Controller – Knutsford, Cheshire
Purely Automotive Recruitment Ltd are delighted to be offering a fantastic position for an enthusiastic and professional Workshop Controller to join our client based in Knutsford, Cheshire. This is a unique opportunity to work with a fantastic business at an exciting time for the automotive brands our client represents.
Requirements and Responsibilities
This role would ideally suit someone already working as a Workshop Controller within the automotive industry, however a Master or Senior Technician who wants to move into management or an experienced senior Service Advisor would be considered for this position.
* Ensure service and repairs are carried out to the highest standards of quality possible to ensure customer satisfaction.
* Ensure efficient use of materials, equipment and labour resources.
* Build strong relationships with the brand and have a strong understanding of warranty processes.
* Actively coach and support the service team to develop individual competencies.
* Develop training plans for all technical personnel and play an active role with development.
* Ensure Health and Safety procedures are observed and maintained at all times.
* Ensure efficient progression of work through the workshop.
* To identify key processes and work on improving workshop flow and streamline the customer journey.
* Increase productivity by removing waste, alongside tracking KPI's and team management.
The successful candidate must also be competent using IT systems, using Word, Excel, PowerPoint and have previous experience using dealer systems such as Kerridge, Pinnacle or equivalent and manufacturer interfaces.
Full UK driving license is also essential for this role.
Benefits
Our client provides a fantastic working environment and is committed to 'Developing Talent' and 'Building Careers'. They will also recognise and reward your hard work, loyalty and achievements. A competitive salary and bonus scheme awaits the right candidate for this position together with a workplace pension scheme.
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