Job Description
As part of the Commercial Business Division, the role will support the end-to-end compliance and onboarding process, management of the team, ensuring all placements meet legal, operational, and client-specific requirements.
Team Management & Development
* Identify business objectives and critical success factors to support team members in the delivery of their activities.
* Agree individual objectives with team members setting clear review schedules and performance guidelines. Maintaining regular monitoring of these objectives between the reporting periods.
* Responsible for the half year and/or annual appraisals of all direct reports within their sphere of responsibility.
* Responsible to ensure every member of the business unit has a current and up to date promotional criteria’s are in place. To complete regular reviews and present forecasted promotions to the leadership team at each budget review (H1 & H2).
It is the responsibility and accountability the below tasks are delivered by their direct (and indirect) reports, and when necessary by themselves:
Route to Market Compliance
* Responsible for the development and maintenance of commercial route-to-market frameworks, including supporting checklists.
* Respond to legal and technical queries related to route-to-market decisions.
* Organise team to conduct audits (in conjunction with the Associate Director Legal) to ensure adherence to approved commercial routes.
Client Role Profile & Setup
* Perform client due diligence checks in line with internal standards.
* Assess employment status for each role to ensure correct classification.
* Confirm the appropriate route to market for each engagement.
* Review and implement Client Service Requirements (CSRs).
Client Statements of Work (SOWs) & Purchase Orders (POs)
* Review, approve, and log new and extension SOWs/POs in Bullhorn.
Candidate Compliance Checks
* Carry out compliance checks in accordance with route-to-market checklists.
* Confirm completion of all required compliance checks prior to placement.
Professional References
* Liaise with the Sales team to obtain reference provider details.
* Once an onboarding system has been identified and implemented, upload reference information into this onboarding system.
* Manage communications with both reference providers and candidates.
Issuing Candidate Contracts
* Approve candidate placements in Bullhorn.
* Generate contracts using the Automation and AI tools integrated with Bullhorn (currently in development; contract raising completed manually at present).
* Upload finalised contracts into the appropriate systems/locations.
Candidate Queries & Onboarding
* Issue contracts and manage candidate communications throughout the onboarding process.
* Respond to general candidate queries.
* Escalate legal or technical queries to the Legal Business Unit as appropriate.
* Ensure all documentation is received prior to contractor start date.
It is also your responsibility:
* Maintain optimum staff levels through effective forward planning, recruitment and communication.
* To represent the company, always adopting the highest possible standards of professionalism.
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