Belfast, Northern Ireland, United Kingdom
Company: Bitrecruit
Client / Employer: Occupop
Posted: 30.05.2026
Job reference: cd186b976fe459a9cf316da3c8c097db
Key Responsibilities
* Maintain a solid relationship with the coordinator working together on development and growth in the assigned area.
* Work towards business growth targets and KPIs.
* Accountable for the provision of on-call telephone services in your area Monday to Sunday ensuring effective management.
* Direct line management of area specific Care Team, including weekly workload, annual leave, staff sickness, staff supervisions and spot checks, team meetings, staff appraisals and disciplinaries.
* Follow internal company process and procedure, liaising with the Finance and HR Team.
* Ensure regular communication on a team and individual basis.
* Manage the 12-week induction of new starters for designated area as well as supervision and appraisals.
* Manage and attend Client reviews as required.
* Deal directly with Care Managers and Health Trusts as required.
* Manage the onboarding of new clients.
* Provide emergency care assistant cover as required.
* Efficiently and effectively report safeguarding / client issues to direct Line Manager when required.
* Communicate and participate effectively with the Quality and Compliance team re: NISCC and Incident Management.
* Ensure quality of service provision and liaise with the Quality Monitoring Officer as required.
* Accountable for the quality and maintenance of Client care folders on a monthly basis, ensuring daily records are collected and filed monthly.
* Assist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.
* Undertake any other reasonable duties as required.
Qualifications
* 3+ years experience in domiciliary care.
* Full, valid UK driving licence and appropriate insurance for your vehicle business purposes.
* Experience Leading a team.
* Previous experience creating rotas.
* Use of initiative to improve service user experience.
* Creative problem solver and able to overcome obstacles.
* Flexible and able to work in the community to cover sickness if needed.
* Positive & Engaging.
* Ability to build great working relationships.
* Punctual & Reliable.
* Committed to the health and social care career path.
* Excellent at communicating.
* Great at planning and organising their own workload.
Benefits
* Up to £2000 a year KPI Bonus.
* Sign On Bonus: Receive a £200 bonus.
* Recognition & Rewards: Employee of the Month, Quarter, and Year awards.
* Refer a Friend: Earn £200 for successful referrals.
* Career Growth: Ongoing training and professional development opportunities.
* Free Access NI, Free uniform, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts.
Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.
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