Sainsbury’s is a modern software engineering environment where data, transactions and variety drive our work. We invest in standards and principles, iterating, learning and experimenting with Agile, Scrum, and XP to explore opportunities from AI to reusable tech.
Experience Designer – Recommendations – 12m FTC
At Sainsbury’s we believe the customer should be at the centre of everything we do. Our vision is to create the easiest, most enjoyable experiences that better serve customers’ changing needs across our food, Argos, Bank, Nectar, Tu and Habitat services.
The Role
You will work on Sainsbury’s products within the General Merchandising team, focusing on end‑to‑end digital experiences for Argos, Habitat and Tu. We process 1.2 billion customer transactions each year, so you will be tackling a scale and complexity that impacts millions of customers across the UK’s largest retailers.
What You’ll Do
* Research customer needs through observation and interviews
* Organise and conduct in‑store and remote research
* Interact with stakeholders across the group to share insights and ideas
* Design and test concepts and solutions
* Collaborate with diverse teams from different disciplines
* Champion inclusive design principles throughout the team
* Work within agile teams to deliver solutions to customers
What We’re Looking For
Industry experience as a UX or Product Designer is essential, alongside core technical skills. We value behaviours and competency skills that enable you to thrive in a dynamic team environment.
Skills We’re Looking For
* Strong visual, interface and interaction design skills
* Expertise with prototyping tools such as Figma
* Effective use of AI tools to accelerate research, ideation and design delivery
* Capability to conduct research and interpret results
* Knowledge of inclusive design practices
* Influence and negotiation skills
* Adaptability to changing priorities, complexity and unknowns
* Confidence in challenging peers and stakeholders
* Initiative and drive to effect change
* Ability to tailor your approach for different audiences
Essential Criteria
* Extensive industry experience as a UX or Product Designer
* Ability to collaborate with a broad range of stakeholders to meet business requirements
* Skill in planning and conducting user research and distilling findings into actionable insights
* Proficiency in applying UX fundamentals, including insight gathering, workshop facilitation, information architecture, interface and interaction design, and clear documentation of design artifacts
Support We Will Provide
* A thriving design culture with collaborative feedback opportunities
* A mature design system and set of standards to work with
* Access to research, accessibility and UX copywriting expertise
Benefits
We are committed to inclusive retailing, welcoming anyone at any location. Benefits include flexible working, a performance‑related bonus of up to 10% of salary, an annual holiday allowance (with the option to purchase additional days), pension scheme, life cover, season ticket loans, cycle‑to‑work scheme, health cash plans, pay advance, and a range of retailer discounts. We also provide maternity or adoption leave of up to 26 weeks’ pay and paternity leave of up to 4 weeks’ pay. For more information, please visit www.sainsburys.jobs.
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