Workshop Controller - leading dealership in Stoke Are you an experienced Workshop Controller seeking a new challenge within a reputable dealership? Our client, a well-established main dealer in Stoke, is looking to recruit a highly skilled Workshop Controller to lead their busy service department. This is an excellent opportunity to advance your career in a professional environment that values expertise, customer satisfaction, and operational excellence. Key Benefits: Competitive basic salary of £36,000, with bonus opportunities, OTE up to £40,000 Monday to Friday working hours from 8am to 6pm, with Saturdays on a rota basis Ongoing brand-specific training and professional development programmes Supportive management team committed to your growth and success Modern, well-equipped workshop environment Opportunity to lead and motivate a talented team of Technicians and Apprentices Work within a reputable, forward-thinking dealership renowned for quality and customer serviceDuties of the Workshop Controller: Supervise and motivate a team of technicians and apprentices to achieve daily targets Review and prioritise workshop workload proactively to ensure efficient workflow Assist the Service Manager in meeting departmental profitability and customer retention objectives Monitor high standards of customer satisfaction through quality checks and clear communication Ensure compliance with company policies, DVSA regulatio...