Customer Care Operative Required – Defect Repairs- Mostly A1 & M1 Corridor – Up to £45K Van Package Invision are currently representing a leading Construction company who are recruiting for a Customer Care Operative to carry out warranty repairs on new build properties across the M1 & A1 Corridor. Key Duties: * Liaising directly with the aftercare / customer service teams in relation to defects that require immediate repairs and response. * Experienced in repairing defects, which includes (but not limited to): carpentry work, doors, kitchens, plumbing and pipework, wall and floor tiling and all concrete repair work and minor roof repairs * Carrying out repairs of defects within occupied buildings and live environments. * Liaising with the Customer service teams, updating them on progress of works carried out. * Carrying out repairs of defective work with the high possible regards to health and safety, ensuring compliance to health and safety at all times. * Ensure works are completed as soon as possible on the first visit, if this is not possible then liaise with the customer service teams in order to draft in a specialist if required. * Communicating with client representatives in a polite and professional manner. * Upholding the image of the company maintaining a professional and smart appearance at all times. Key Requirements: * Minimum 3 years’ experience. * Working for a national housebuilder / developer would be advantageous * Professional etiquette and appearance. * Happy to travel into London What is in it for you? * A basic Salary up to £45,000 * All travel fully paid for via Company Fuel Card / allowance * Company Vehicle & Tools Provided * Contributory Pension Scheme. * Private Healthcare Plan. * Performance Related Bonus starting at 4% of basic salary. * Life Cover Scheme * 25 Days annual leave per year