Service Coordinator - £30,000 Pension / Healthcare - DAYS ROLE
Are you a highly organised and proactive individual with a passion for delivering excellent customer service? Do you thrive in a fast-paced environment where no two days are the same?
We’re looking for a Service Coordinator to join our growing team, supporting our network of field service engineers who maintain and repair manual handling equipment across the region.
Duties to include but not limited to;
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Schedule and dispatch field service engineers to customer sites
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Coordinate planned maintenance and respond to breakdown calls
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Communicate with customers to confirm appointments and provide updates
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Monitor job progress, parts availability, and engineer workloads
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Maintain accurate records in the service management system
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Liaise with internal teams to ensure seamless service delivery
The Ideal Person -
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Experience in a service coordination, engineering admin, or logistics role (ideally within materials handling, automotive, plant, or industrial sectors)
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Excellent organisational skills with the ability to manage multiple tasks
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Strong communication skills, both with customers and engineers
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Confident using IT systems, including Microsoft Office and service software
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A calm, solutions-focused approach to problem solving
Required Qualifications
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Microsoft Office Suite
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Experience of working within a fast paced, reactive, customer service role.
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Excellent communication skills including a confident, friendly and professional telephone manner.
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Ability to work well within a team, with a flexible approach to workload.
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Ability to Multi-Task
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Attention to Detail
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Prioritisation skills.
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Well-developed IT skills, including proficiency in Microsoft Office.
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Able to work well under pressure and to deadlines.
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Have exceptional organisational skills.
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Experience with Protean software desirable, but not essential as training will be provided
Job Type: Full-time
Salary: Up to £30,000 yearly salary
Please call Argon Engineering on: (phone number removed)