Receptionist/Administrator
Rathbones – Winchester – Permanent
About the Role
Front‑of‑house duties including answering all incoming calls, maintaining client areas and meeting rooms to a high standard, welcoming guests and arranging/facilitating catering as required. You will be a professional, warm and friendly team member pivotal to the smooth running of this busy office. This role involves attending the office 5 days each week and greeting clients in person.
What you’ll be responsible for
* Answer all calls promptly and present a positive picture of Rathbones, effectively transfer calls to the appropriate contact or take comprehensive messages to pass on.
* Welcome all visitors in a friendly and professional manner.
* Carry out inspections of all meeting rooms and client areas daily and throughout the day, checking that all elements of the areas are fully operational and maintained to a high standard.
* Liaise with all internal teams to book meeting rooms and ensure there is equipment and catering readily available.
* Act as co‑ordinator for all events held in‑house as per the agreed procedures and liaising closely with support departments and the hosts as necessary.
* Ensure the Marketing brochures are displayed, and legal notifications are kept up to date, liaising with Marketing and Compliance as necessary.
* Assist in managing in or out of office events.
* Administration tasks as and when required including diary management, car park rotas, etc.
* Liaise with Facilities and organise contractors to maintain the smooth running of the office including cleaners, caterers, workmen and invoicing.
About you
* Have experience working in a similar role, ideally in Financial Services, but not essential.
* Be adaptable to deal with a variety of different tasks simultaneously.
* Able to build relationships with members of staff as well as external stakeholders.
* Excellent verbal communication skills.
Our Offer
We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong.
We offer a comprehensive remuneration package reviewed regularly and benefits including a company pension, private medical insurance, life assurance, income protection, company share scheme, flexible holidays, discretionary bonus, green car scheme, family friendly policies, study support, season travel ticket loans, volunteering days, gym discounts and other voluntary benefits you can choose to suit you.
Life at Rathbones
We aim to become an employer of choice for the wealth management sector, building a diverse, equal and inclusive workplace. Being part of Rathbones means joining a team of passionate professionals in a successful culture that cares for its people. We provide meaningful work, opportunities and a voice to all.
Mission
We believe in playing the long game – building consistent results, earning trust and doing the right thing for our clients, colleagues and communities. Our values shape how we work – We aim high, we get it done, we show we care, we do the right thing.
Equal Opportunity
We are committed to building a team made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We’re a Level 1 Disability Confident employer under the UK Government scheme and we invite adjustments for disabled, neurodiverse or other protected characteristics by emailing recruit@rathbones.com.
We will close this advert once we have received enough applications for the next stage.
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