Senior Dental Receptionist/Treatment Coordinator
Lisburn Dental Care, Lisburn, BT28
Base pay range
Provided by Smart Dental Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Are you an organised, friendly, and professional individual with experience in a dental or customer-facing healthcare environment? We are delighted to offer an exciting opportunity for a Senior Dental Receptionist/Treatment Coordinator to join our growing team at Lisburn Dental Care.
About Us
We are part of a well-established dental group with 100+ surgeries across 35 practices throughout Northern Ireland and the North West of England. We provide a full range of treatments, including general dentistry, NHS services, aligners, implants, cosmetic and restorative dentistry, all within modern, digitally equipped practices.
The Role
As Senior Dental Receptionist/Treatment Coordinator, you will take the lead in the daily running of the practice reception. You will play a vital role in patient care, treatment coordination, and practice performance.
Key Responsibilities
* Full-time or part-time hours available
* Estimated start date: February 2026
* Working hours between 8:00am - 7:00pm
* Final working pattern to be agreed at the interview stage
Reception & Appointment Management
* Welcoming patients and managing front-of-house operations
* Booking and coordinating appointments efficiently
Practice Administration
* Managing patient records and enquiries
* Ensuring smooth day-to-day practice operations
Treatment Coordination
* Supporting patients through consultations
* Explaining treatment options and associated costs
* Assisting with finance and payment plans
Financial Processes
* Handling deposits, private treatment payments, and finance systems
Leadership & Practice Support
* Taking responsibility for reception standards and workflow
* Supporting marketing initiatives, promotions, and open days
* Working closely with clinicians, management, and admin teams
What We’re Looking For
Experience
* Previous dental sector experience preferred
* Will also consider strong customer-facing healthcare experience
Leadership Skills
* Confident in overseeing daily reception operations
Communication
* Professional, approachable, and patient-focused
Technical Skills
* Comfortable using dental/medical software and Microsoft Office
Knowledge
* Familiarity with implants, cosmetic dentistry, and aligners is desirable
Team Player
* Reliable, positive, and committed to delivering excellent patient care
What We Offer
* Competitive Salary, dependent on experience
* Career Pathway & Progression within a large dental group
* Training & Development OpportunitiesPerformance-Based Bonuses linked to private treatment uptake
* Modern Working Environment with up-to-date systems and technology
Ready to Apply? If you’re looking for a senior, patient-focused role with long-term career potential in a supportive and professional environment, we’d love to hear from you.
Click ‘Apply’ to join Lisburn Dental Care as our Senior Dental Receptionist/Treatment Coordinator.
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