Job Description
Job Description
CA Full-Time Retail Sales Representative
T-Mobile Premium Retailer – Wireless Vision
Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.
In this role, you will represent the T-Mobile brand and meet customersÂ’ wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!
Compensation range: $16.50 -$18.70 per hour (Position eligible to earn commission based on company-established sales metrics)
Your Talents:
* Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
* Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customersÂ’ accounts to identify revenue opportunities, and excelling in quality metrics.
* Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
* Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
* Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
* Complete accurate paperwork and transactions according to company policies and procedures.
* Share customer experience with the rest of your team, including Management.
* Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
* Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
* Build customers confidence by making their experience comfortable and simple while meeting their needs.
* Engage in service selling and right fitting the customer with the appropriate total technology solution.
* Assist in other tasks, duties, or projects as assigned by management.
Your Experience:
* Minimum of 6 months experience in retail or another environment with a strong customer focus.
* Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
* Professional, energetic and positive attitude.
* Excellent written and verbal/interpersonal communications skills.
* Flexible scheduling availability.
* Completed High school diploma/GED.
* Bilingual preferred in certain locations.
* Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
* Must be able to move and/or lift up to 25 pounds.
What WeÂ’ll Offer:
* Competitive paid time-off program
* Medical, dental and vision benefits
* 401k match
* Phone service discounts
* Development and growth opportunities
Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace