Description INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE AND COMPLETE THEIR SKILLS AND QUALIFICATIONS EITHER VIA THE ME TAB ON FUSION PRIOR TO STARTING THE APPLICATION FORM OR BY CLICKING ON THE LINK AS PART OF THE APPLICATION PROCESS IN THE SECTION OF THE FORM TITLED “REVIEW SKILLS AND QUALIFICATIONS." Are you the type of person who wants more from their job? Are you looking for a career that makes a real difference to people’s lives? Are you committed to doing the best you can? Hours: 29 hours Vacancy: Temporary for up to 1 year Salary: £31,042 - £31,949 Location: HAMILTON View the Scheduling Supervisor job profile Shift Pattern: working 7 days over 14, including every second weekend, a combination of early shift and back shift, in accordance with a roster (2 weeks early shift and 2 weeks back shift) We are looking for a highly motivated individual to work as part of a team who will provide a support service to Home Carers working to support vulnerable people living in the community Council wide. This includes scheduling and allocation of work. There is a requirement use IT, and you should have an interest and good understanding of IT programmes. There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the Organisation. You will be required to work in accordance with a roster which includes early shift, back shift, and weekends, and will be required to work a shift pattern. Additional increments for working unsocial hours will also apply. South Lanarkshire Council will provide and fund all required training including induction and ongoing learning and development. If you are a caring, patient, compassionate and adaptable individual who understands and respects the rights of other people, we would like to hear from you. It is important to us that you feel valued and that this will reflect on the care you provide to people. As an employee of South Lanarkshire Council you will benefit from excellent terms and conditions of employment. This role will require flexible evening and weekend working. The grade for this post is Grade 2 Level 4 - £19.96 to £20.53 per hour. However, as this is a shift working post you will receive an additional 1 or 2 increments (depending on your shift pattern) and this will be consolidated into your salary; therefore your salary will commence on either £20.53 or £21.13 per hour. When completing your application, please answer the following questions: Provide examples of your work or other activities which demonstrate your ability or aptitude to undertake the duties of the post. Please provide details of which IT programs and applications you use / are familiar with? Please describe your level of computer literacy in detail, giving examples of what you use in your daily work / life and why. Can you provide an example of a situation where you have had to prioritise the needs of several people with different requirements, at the same time. Describe the differing needs, how you supported these, and how you made the decision in terms of prioritisation. How would you support a member of your team who is not performing at the level expected What actions would you take and why South Lanarkshire Council are committed to delivering excellent customer service. Please describe how you would ascertain and manage client expectations, while still delivering excellent customer service. How would you support a staff group staff who are dispersed and maintain and monitor the quality of their work. Please Apply online - All correspondence will be via your email address. Please note we do not accept CVs, any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents. Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale you may automatically be withdrawn from this position. Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant. Legislative Information This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. As an employee of the Council, you would also receive a wide range of benefits including: Enrolment in award winning local government pension scheme Up to 33 days annual leave Public holiday entitlement (up to 10 days) Occupational sick pay Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave Employee Discounts – including discounts at the cinema Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support) Foreign Police Check Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad. Equal Opportunities and Armed Forces Community Covenant South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.