Resident Liaison Officer
Location: Bradford
Contract Length: 3+ Months
Pay rate: £16.50-£17.00 p/h
Are you an excellent communicator with a track record of providing resident engagement during all stages of social housing projects? Are you able to converse with customers from a range of backgrounds and deal with complaints in a professional manner?
We are working with a leading contractor who works on behalf of housing providers across the country to deliver planned improvement works. They are looking for a resident liaison officer to service a contract for a local client in Bradford.
Responsibilities
* Be the first point of contact for residents during scheduled works
* Make sure that residents are informed and happy with all updates
* Respond to complaints and issues that arise
* Keep detailed reports of resident feedback
* Attend site visits with the site manager and conduct progress surveys when required
Qualifications
* Have excellent face-to-face and telephone communication skills
* Have experience within social housing, and ideally construction/repairs teams
* Have a full clean driving licence
* Have a clean criminal record for enhanced DBS checks
If this sounds of interest to you, or you know someone that may be a good fit, then we'd love to hear from you.
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