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Join to apply for the Guest Service Host role at Park Plaza
Guest Service Host - Park Plaza Westminster
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Guest Services Host/ess, you are the first and last person our guests call. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As a Guest Services Host/ess, You Will Receive
* Salary: £12.65 per hour plus incentives
* Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
* Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
* 50% F&B discount at our restaurants and bars (for your whole party)
* Two free meals per day - including days off if you wish to come in!
* Access to 40% of your pay before payday through Wagestream!
* Recommend a Friend scheme - £750
* BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
* Vitality at work scheme with great gym discounts & more
* Ride to Work Scheme & free local cycling lessons
* Travel season ticket loans *
* 24/7 access to our Employee Assistance Programme
* Rotas published at least two weeks in advance (if applicable)
* Departmental productivity and service incentive schemes *
* Uniforms provided (if applicable) & free dry cleaning
* Annual Staff parties and events
* Company pension plan & award-winning training
The ideal candidate for the Guest Services Host/ess role will:
* Have excellent interpersonal skills and the ability to connect with others
* Manage requests promptly, helpfully, politely and with a caring attitude
* Possess a good command of English and excellent communication skills
* Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
* Have previous experience as a Switchboard Operator or Guest Services Host/ess
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Design, Art/Creative, and Information Technology
* Industries
Hospitality
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