Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. As a key member of our hospitality environment, you will be responsible for creating a welcoming atmosphere for our guests while ensuring exceptional service. This role is perfect for individuals who thrive in a fast-paced setting and possess a passion for food and customer service.
Duties
* Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere.
* Provide support during catering events, helping to set up, serve, and clean up as needed.
* Take orders accurately and efficiently, providing recommendations when necessary.
* Serve food and beverages in a timely manner while maintaining high standards of presentation.
* Collaborate with kitchen staff to ensure smooth communication between front and back of house operations.
* Maintain cleanliness and organisation of the dining area, including tables, chairs, and serving stations.
* Handle customer enquiries and complaints with professionalism and courtesy, striving for guest satisfaction.
* Assist with bartending duties when required, ensuring compliance with licensing laws.
* Meet and greet guests checking in to our hotel rooms and ensure that you make a fantastic first impression.
* Be on hand for hotel guests and make sure all their needs are met.
Qualifications
* Previous experience in a restaurant or hospitality setting is preferred but not essential.
* Knowledge of food preparation techniques and food safety practices is advantageous.
* Strong interpersonal skills with the ability to communicate effectively with guests and team members.
* A positive attitude and willingness to help others in a team-oriented environment.
* Ability to multitask effectively in a busy setting while maintaining attention to detail.
* Flexibility to work various shifts, including evenings and weekends as needed.
Join us in delivering outstanding service that leaves a lasting impression on our guests
Job Types: Full-time, Part-time, Permanent
Pay: From £12.30 per hour
Benefits:
* Discounted or free food
Work Location: In person