Growing Optical Group | High-Volume Environment | Career Progression
Are you an Optical Assistant with strong prescription knowledge who enjoys the technical side of optics more than the shop floor?
This is a unique opportunity to move into a fast‑paced, operational role where your understanding of lenses, prescriptions and accuracy will be at the heart of the business.
Our client is a rapidly expanding optical group with a strong presence in the e‑commerce space. Due to continued growth and increasing order volumes, they are now looking to strengthen their operations team with multiple hires.
The Role
This is not a customer‑facing Optical Assistant role.
Instead, you’ll sit within the core operations function, acting as the control point between order, production and dispatch—ensuring every prescription is correct and every order flows smoothly.
* Interpreting and processing optical prescriptions (SPH, CYL, Axis, PD, Add, etc.)
* Checking orders for accuracy before they move into production
* Ensuring correct lens and frame combinations
* Managing and prioritising a high volume of daily orders (100+)
* Triaging orders based on urgency and turnaround times
* Monitoring order progress and resolving delays
* Liaising with internal teams including customer support and production
* Supporting quality control by identifying and resolving errors before dispatch
This is a high‑volume, detail‑driven environment where accuracy and organisation are critical.
Who This Would Suit
* An Optical Assistant with strong understanding of prescriptions and lenses
* Someone currently working in optics who enjoys the technical/process side more than retail sales
* A detail‑focused individual who takes pride in getting things right
* Someone comfortable working in a fast‑paced, high‑volume environment
* A strong organiser who can prioritise workload effectively
If you enjoy the “behind‑the‑scenes” side of optics — this role is designed for you.
What’s on Offer
* Glasgow city centre location
* Cycle to work scheme
* Genuine progression opportunities within a growing organisation
Hours of Work
* Monday to Friday: 9:00am – 5:30pm
* One Saturday in three: 9:00am – 3:00pm
* When working a Saturday, you will still work five days that week
If you’re looking to step away from the shop floor and into a more technical, operational role within a growing optical business, we’d love to hear from you.
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