We are recruiting for an IT Engineer SC Cleared on contract for a leading Government organisation based in Carterton. Only SC Cleared candidates apply.
Requirements:
* SC cleared
* Customer-facing skills and ability to manage own time
* Pro-active attitude
Skills and Responsibilities:
* Deployment skills
* Windows 7/10/11
* Helpdesk and deskside support
* Queue ticket management for tickets assigned to their Hub and surrounding spokes, ensuring updates and call management to maintain service levels as per contract
* Hub stock management, including asset management of kit in/out (scanning items in/out of locations) as per contract
* Effective management of disposals through their Hub as per contract
* Triage and perform hardware repairs of in-warranty kits and liaise with vendors for parts and returns as per contract
* Locker replenishments where appropriate as per contract
* Highlight potential issues or service improvements to the Team Leader
#J-18808-Ljbffr