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Customer service advisor

Jr United Kingdom
Customer service advisor
Posted: 10 July
Offer description

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Are you someone with a wealth of life experience that can help navigate challenging situations? This could be resilience from raising a family or the life skills built from years of building relationships. If so, you have transferable skills to succeed in a Customer Service Billing role with EE.

Join our Billing Team in Belfast and use your skills to make a difference. We need people like you to speak with customers over the phone about their accounts, listen to their needs, and work together to find the best outcomes.

We understand that life never stands still. Like most roles within EE, this opportunity is designed with flexibility. We support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.

What’s in it for you?

An excellent salary of £25,087.00

* Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds each year.
* Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends who are disabled, ill, or elderly.
* Family Leave: Equalized maternity, paternity, and adoption leave, offering all parents 18 weeks of full pay and 8 weeks of half pay in the first year.
* Support in developing your career. We’re passionate about your growth and will support your career aspirations.
* Volunteering days to give back to your community.
* Optional private healthcare and dental coverage to protect you and your family.

We offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

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