Role: Technical Documentation Specialist REF 1704417 Contract Length: 3 months Location: Hybrid/Northampton - For the first 3 weeks the expectation is up to 4 days onsite, then it will reduce to around 1-2 days p/w. IR35: Inside Pay Rate to Intermediary: £270 per day Spinwell is recruiting for a Technical Documentation Specialist for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE TECHNICAL DOCUMENTATION SPECIALIST Work closely with SMEs, engineers and service teams to capture accurate technical information Interview technical staff and conduct workshops to gather insights and clarify processes in order to produce detailed and accurate documentation If required, translate complex technical concepts into user-friendly content for both technical and non technical audiences. Produce clear, accurate, and structured documentation including, but not limited to: Technical architecture diagrams System configuration guides Standard Operating Procedures (SOPs) Knowledge Base articles Contribute with ideas and suggestions on continuous improvement, identifying gaps in existing documentation and supporting automation via improved content Develop, produce, own and maintain the IT document repository and follow IT procedures as required Establish, introduce and enforce documentation standards, taxonomy, templates and version control practices SKILLS/EXPERIENCE OF THE TECHNICAL DOCUMENTATION SPECIALIST Proven experience as a Technical Documentation Specialist or a similar role working within IT Excellent English language skills coupled with excellent communication and collaboration skills and a thorough understanding of technical documentation best practices Ability to understand infrastructure, networks, applications, cloud environments and IT operations workflows, ideally gained from previously working as an IT technician in a large-scale environment Ability to deliver quickly and consistently in a fast-paced environment as well as manage your own documentation tasks and timelines with minimal supervision An enquiring and curious mind with a passion for producing detailed and accurate documentation, artefacts as well as comfortable creating visual content (diagrams, charts etc) including multimedia (videos guides, annotated screenshots etc) if required Ability to constructively challenge technical details provided in order to fully understand and accurately document technical information If you are a Technical Documentation Specialist, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us About You Not Specified About Us