Title: Claims Adjuster
Location: Chelmsford
Salary: £25, - £35,
Days/ Hours of work: Monday - Friday, 09:00 - 17:00
Benefits
1. On-site parking
2. 25 days holiday plus bank holidays
3. Frequent socials, including Summer and Christmas parties
4. Environmentally conscious
5. Company lunches the last Friday of every month
6. Opportunity to participate in local fundraising
7. Long service awards
8. Amazing in-house training
The company
A well established and professional company based in Chelmsford are looking for a Claims Adjuster to join their Claims department. There are vacancies it multiple claims departments including; Damage, Complex Loss, Injury & Customer Service. You will be based in their head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to develop their career in claims.
Duties
9. Investigate, resolve and close claims in an expert and timely and manner.
10. To update claims and customer details on the company CRM System
11. To professionally manage all aspects of a third party claim from beginning to end
12. Provide outstanding customer service in accordance with company procedures and service standards.
13. Accurately value claims and subsequent associated losses (loss of earnings/care/ damage etc)
14. To look at to ways to grow & develop your knowledge in order to provide better service & meet targets
15. Where appropriate, attend in house and client review meetings
16. To assist with both internal & external meeting and auditing
17. To help less experienced members of the team with training and guidance
18. Update Re-insurers in an accurate and timely manner
19. Attend Case management/ settlement meetings and trials as required
20. To organise and manage multi discipline rehabilitation
21. Ensure that claim reserves, payments and Large Movement Reports are calculated correctly and in accordance with company procedures and service standards.
The ideal candidate
22. Previous claims experience
23. Maths / English - GCSE - A-C
24. 2 A-levels or BTEC equivalent
25. Capable of investigating and negotiating liability disputes
26. Capable of accurately assessing General Damages
27. Awareness of fraud tactics (identification, validation and handling)
28. Identify claims with the potential for financial deterioration
29. Confident in attending CMC or other settlement opportunities as required
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