Connect to Work Programme Support Officer
Details
1. Reference: SCC/TP/295343/3652
2. Positions: 1
3. Salary: £33,552 per annum
4. Category: Economic Growth and Development
5. Contract type: Fixed term
6. Working hours: 36 hours per week
7. Posted on: 18 August 2025
8. Directorate: PLACE
9. Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF
We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council.We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.
We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council.We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.
The starting salary for this role is £33,552 per annum based on a 36-hour working week.
This is an up to 2-year fixed term position/ secondment opportunity, with the potential for a further 3-year extension when funding is confirmed.
Surrey County Council is launching a new function to deliver the Connect to Work programme. As Programme Support Officer you will support the Programme Coordinator with accurate and timely record keeping, data entry and management, and admin as required such as supporting events and preparing paperwork. This role is ideal for those with attention to detail and used to working in a fast-paced, target-driven environment, playing a vital role in the programme's success and impact for Surrey residents.
The role is hybrid with at least one day a week in Woodhatch Place, Reigate (usually Tuesday) and may occasionally also involve travel across Surrey and further afield.
Rewards and Benefits
* 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
* Option to buy up to 10 days of additional annual leave
* An extensive Employee Assistance Programme (EAP) to support health and wellbeing
* Up to 5 days of carer's leave per year
* Paternity, adoption and dependents leave
* A generous local government salary related pension
* Lifestyle discounts including gym, travel, shopping and many more
* 2 paid volunteering days per year
* Learning and development hub where you can access a wealth of resources
About the Team
The Economy and Growth function, consisting of over 40 people, is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers like Amazon, McLaren, and Samsung to strengthen the regional economy, which is home to 110,000 businesses and contributes £50 billion annually to the UK economy.
We are establishing a new team within the Economy and Growth function to deliver the 'Connect to Work' supported employment programme. This ambitious new initiative is part of a national roll-out by the Department for Work and Pensions (DWP). Launched through the government's 'Get Britain Working' White Paper, this initiative is part of a broader range of programmes addressing skills gaps, responding to employer need and driving local growth to achieve the best outcomes. Connect to Work will use the established model of Individual Placement and Support (IPS) which is an evidence-based 'place then train' method of supported employment.
About the Role
You will be pivotal in supporting the delivery of Connect to Work. Funded by Department for Work and Pensions (DWP), Connect to Work will utilise established supported employment methods to support hundreds of Surreys' residents to find and maintain competitive employment. Through accurate and timely data entry and management, you will help ensure compliance with contract requirements. You will become an expert user of a bespoke Customer Relationship Management (CRM) system and help to ensure that this is up to date as well as recording information on DWP's Provider Referrals and Payments system (PrAP).
You will support the Programme Coordinator with coordinating the employment support offer across Surrey, acting as a key connector to services in the Council and those delivered by partners - you will work horizontally across the Economy & Growth function to help achieve wider service outcomes. A new 'people' resident portal will be utilised for referrals, and you will help to record and respond to queries coming through this.
You will also provide support to the team as required including aspects such as supporting financial management, overseeing invoices and purchase orders and supporting events and meetings.
Shortlisting Criteria
To be considered for shortlisting for this position, your application will clearly evidence the following:
* Experience of using CRM systems and/or people centred databases
* Experience of working with colleagues to secure information
* Experience analysing and presenting data to inform decision making
* Experience with general administration tasks
* Experience supporting finance processes
To apply,please send a copy of your CV and outline your experience and suitability for the role responding to these three questions:
* Please outline your experience of using CRM systems and ensuring records are accurate, secure and up to date
* Please outline yourexperience of providing general admin support in aspects such as paperwork, financial support and diary management
* Tell us about any experience you have of supporting employment support programmes (or other similar services) and the role you played
Contact us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
The job advert closes on 7th September 2025with interviews to follow.
We look forward to receiving your application, please click on the apply online button below to submit.
Local Government Reorganisation
Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.
Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.
Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!
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Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:
* The candidate has evidenced the minimum criteria for the role through their application
* The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
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