Burns Express are looking to recruit an additional team member for our busy customer services team.
Duties include:
Providing excellent service to our customers, communicating confidently between phone and email.
Efficient data entry for all customer bookings and effectively handling quotes for all UK shipments.
Resolving customer queries within in a timely manner and developing strong relationships with our large customer base.
Communicating with our delivery depots within the UK Pallet-Network and liaising with our delivery drivers for any delivery issues.
Key Skills:
Previous experience in a similar environment is essential.
Excellent Written and Verbal communication skills.
Knowledge of the logistics industry would be an advantage.
The ability to work well within a team environment and also independently.
A can do attitude and with a strong enthusiasm for excellent customer service.
We offer in return job security with a long established, well respected company, Competitive salary, Company pension scheme and the opportunity to work with a great team of people
Job Types: Full-time, Permanent
Pay: £29,250.00 per year
Benefits:
* Company pension
* On-site parking
Work Location: In person