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Client:
Opus Resourcing Ltd
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Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
31.05.2025
Expiry Date:
15.07.2025
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Job Description:
Account Manager required with a background in SaaS, ideally from telematics or fleet management/fleet safety software. Responsible for managing the entire customer journey from onboarding to developing strategic account plans, conducting reviews, ensuring product adoption, renewing contracts, and identifying upselling opportunities. The role is with a world leader in AI-driven driver coaching and safety software for bus and coach fleet operators.
This is a remote role within the UK with some travel. Salary circa £50-60k + Car Allowance + Bonus (20-30% commission) + Benefits.
Key skills include proven experience in large customer account management within SaaS, developing strategic account plans, engaging with stakeholders up to C-level, and experience in telematics, fleet management, or driver safety software. Experience with UK bus/coach fleets and health and safety management is advantageous.
Responsibilities include maintaining high customer satisfaction, gathering feedback, developing relationships, ensuring timely software renewals, executing product trials, qualifying sales opportunities, maintaining CRM opportunities, assisting with invoicing, understanding customer organizations, and acting as the primary escalation point.
This is a great opportunity to join an expanding team at the forefront of AI and real-time safety software for bus operators.
Opus Resourcing acts as an employment agency for permanent roles.
Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more info.
Do not provide bank or payment details when applying. Applications should be made via the 'Apply now' button.
Created on 31/05/2025 by JR United Kingdom
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