Job Overview
We are seeking a dedicated and enthusiastic Shop Assistant to join our team. The ideal candidate will possess excellent communication skills and a strong ability to engage with customers. This role involves assisting customers with their purchases, maintaining the shop's appearance, and ensuring a positive shopping experience.
Duties
* Greet customers warmly and assist them in locating products
* Provide information about merchandise and promotions
* Engage in upselling techniques to enhance customer satisfaction and sales
* Maintain an organised and visually appealing shop environment through effective merchandising
* Handle transactions accurately using basic math skills
* Manage time efficiently to ensure all tasks are completed promptly
* Exhibit excellent phone etiquette when addressing customer inquiries via telephone
* Collaborate with team members to achieve sales targets and provide exceptional service
Experience
* Previous experience in a retail or customer service environment is advantageous
* Strong organisational skills to manage stock levels and shop layout effectively
* Proven communication skills to interact positively with customers and colleagues alike
* A basic understanding of merchandising principles would be beneficial
If you are passionate about providing outstanding customer service and thrive in a dynamic retail environment, we encourage you to apply for the position of Shop Assistant.
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Expected hours: 56 per week
Work Location: In person