Tersus Consultancy are seeking an experienced Operations Manager to join our team. In this role, you will be responsible for overseeing the operations of our Dinnington, Sheffield office.
As a leading consultancy firm in risk and compliance, Tersus Consultancy are dedicated to delivering outstanding services to our clients while fostering a collaborative and innovative work environment.
You must have at least 5 years' experience within Asbestos.
What will you be doing?
* Managing contracts per client specifications and Tersus standards, ensuring optimal service delivery
* Mobilising new contracts and clients
* Supporting the head of region in team and resource management
* Ensuring labour costs are within budget
* Overseeing BAU tasks, including staffing, payroll, invoicing, and appraisals
* Collaborating with the Quality Manager to maintain UKAS accreditation
* Ensuring client satisfaction and KPI achievement
* Liaising with other regions to ensure successful contract servicing
* Assisting in complaint investigations
* Providing inspirational leadership and team motivation
* Delegating duties appropriately, including succession planning
* Working proactively with internal teams
* Identifying new business opportunities and represent Tersus at events
* Attending management meetings and providing necessary information
* Assisting in integrating newly acquired businesses'
* Performing other tasks as directed by Tersus senior management
Requirements
* Relevant qualifications such as P402, P403, P404, and P405 BOHS proficiency modules (or equivalent RSPH qualifications) with at least 3 years of industry experience.
* Experience of People Management and development
* Understanding Budgets and Financial Controls
* IT Literate
* Excellent leadership, negotiation and communication skills
* Flexibility and responsiveness to work and travel
Benefits
* 23 days of annual leave plus bank holidays – increasing to 25 with length of service
* 10 extra paid days leave for Reservists and Cadet Force Adult Volunteers to attend their annual training
* Life Insurance offered after 6-month service
* Enhanced Sickness, Bereavement, Maternity and Paternity pay
* Employee Assistance Programme for all personal concerns, finance, home etc
* Up to 5 paid counselling sessions
* Pension salary sacrifice scheme resulting in National Insurance savings
* Annual pay reviews
* Accredited mental health first aiders available for confidential help and support
* Access to our benefits platform for discounts on shopping, financial wellbeing advice, gym memberships, tech benefits, cycle to work and many more
* Free Mortgage Advice
* Referral bonus payments of £2000 for every successful asbestos surveyor*
* Length of Service awards at key milestones starting at 5 years
* Lots of progression and development opportunities
Apply now to be part of our exciting journey at Tersus Consultancy.
Built on Respect, Integrity, Accountability, and Reliability