Customer Service Assistant - Leeds
* £24000 per year
* Monthly bonuses
* Reputable business within the financial services sector
* No experience required, full training provided
* Excellent progression and development
* No shift patterns or weekends
* Excellent benefits
* Hybrid working
* Central location in Leeds
* Great team and culture
* Excellent offices and facilities
* Immediate interview
The role of Customer Service Assistant:
* Handling a high volume of calls
* Assisting with a range of queries from existing customers
* Ensuring the highest level of service and each query is resolved to the highest standard
* Working in a busy environment chasing up documents and details required for the customer
* Liaising with third parties ensuring a seamless process
The ideal Customer Service Assistant:
* Previous customer experience, which could be from a range of backgrounds such as retail and hospitality
* A confident telephone manner and excellent communication skills
* The ability to work under pressure in a fast-paced environment
* Good attention to detail and organization skills
* An excellent team player