Are you an organised, proactive administrator with a knack for keeping operations running smoothly?
We’re looking for an Aftermarket Administrator to join a well-established engineering business in Sheffield, supporting their busy service team and helping deliver a first-class experience to customers.
The Role
As Aftermarket Administrator, you’ll play a key role in coordinating service engineers and ensuring the efficient running of the aftermarket department. This is a varied position where no two days are the same, involving scheduling, quoting, order processing, and customer liaison.
Key Responsibilities
* Plan and coordinate daily activities for service engineers
* Process service contracts, breakdown requests, spares orders, and invoices
* Prepare and send quotes for parts and labour
* Maintain databases, spreadsheets, and stock records
* Prepare and chase new and renewal service contract quotes
* Handle incoming calls and customer enquiries professionally
* Schedule contract and urgent visits, liaising with engineers and customers
* Support sales through telesales and follow-up activity
About You
We’re keen to speak to candidates with:
* Experience scheduling a team of engineers
* Excellent communication skills and a professional manner
* Strong organisational ability and attention to detail
* A proactive, team-focused approach
What’s On Offer
* Competitive salary (dependent on experience)
* Half Day every Friday!
* Friendly, supportive working environment