Fire & Security Service Engineer - Oxford, Hemel Hempstead and Reading
Join Marlowe Fire & Security where innovation meets dedication. We are looking for passionate and experienced Fire & Security Engineers to work across our renowned client sites in the UK.
Your Role
* Maintain Fire & Security Systems in your assigned area.
* Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
* Plan and respond to routine and re‑active call visits in your area.
* Maintain effective communication with customers when planning site visits.
* Maintain your stock levels with support from the Stores team.
* Attend training sessions as and when required.
* Attend Engineering team meetings as and when required.
* Identify any personal training and development needs to help you provide the best possible customer service.
Systems You’ll Work On
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec
Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control: Paxton, PAC, Salto
What We Seek
* A technical background in the electrical/electronic industry.
* Good all‑round knowledge of Fire and Security Systems.
* Experience of front‑line customer contact preferred.
* Excellent organisational skills.
* A professional and presentable demeanour, always.
* An ability to deliver exceptional customer service.
Benefits
* OTE £55,000 inclusive of basic salary, overtime, on‑call, travel time, and Engineer commission scheme.
* Company Van with fully fitted Van vaults.
* Full use of our Academy training + external training.
* 6 training days a year.
* Royal London Pension Scheme.
* Life Assurance x4 Basic Salary.
* Employee Recognition Scheme.
* Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals).
* Paid Holidays plus Bank Holidays.
* Additional Day holiday each full year of completed service (up to 25 days).
* Mental Health & Well‑being scheme.
* Development & Progression opportunities.
* 4‑Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.
Equal Opportunities
We are dedicated to fostering a diverse and inclusive workplace where everyone can feel comfortable being themselves. We celebrate our unique qualities and truly believe that a culture of inclusion enables us to serve our customers better. We are committed to equal opportunities.
Right to Work
Unfortunately, we are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current Right to Work status, we regret to inform you that your application cannot be considered.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Information Technology
Industries
Facilities Services
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