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Program support assistant – housing (french language services)

Kingston Upon Thames
Amhs Kfla
Support assistant
Posted: 25 July
Offer description

2025-095 FT Program Support Assistant, Housing (FLS)

Position: Program Support Assistant (French Language Services) Competition Number: 2025-095
Hours of Work: 37.50 hours weekly.

Days (8am to 4pm, Mon – Fri).

Reports to: Program Manager,

Community Housing, Criminal Justice, Landlord, and Stabilization

Vacancies: One (1) Hourly Rate: Pay Band 3

$ 24.70 – $ 27.28

Job Status: Permanent Full-time Union/Non-Union: OPSEU/SEFPO Local 489
Location: Kingston

Job Summary:

The Program Support Assistant provides administrative support to the Program Teams and agency psychiatrists. Incumbent is responsible for providing administrative and clerical support which includes records management, coordinating schedules, coverage for reception, communication with team & clients and any other administrative services to support the delivery of clinical care that may be assigned.

This position is FLS Designated

As such, the Program Support Assistant for French Language Services is responsible for providing services to clients in English and French and works collaboratively within the team on supporting French-speaking clients outside of their assigned case load. The incumbent may also be asked to support French-speaking clients of other programs of the agency as required. Travel may be required to all KFL&A sites.

Note: If the competition is unsuccessful for a French Language Services individual, applicants without proficiency in French language will be considered at that time. As such, all applicants are invited to apply.

Minimum Qualifications:

* Oral French Language proficiency at the Advanced level, in accordance with the provincial standard. Documentation of proficiency and/or additional third-party testing/assessment is required.
* Two-year Diploma in Office Administration.
* Two years’ experience in the administrative field, healthcare background preferred.
* Current First Aid and CPR certificates an asset.
* Crisis Prevention & Intervention training an asset.

Knowledge, Skills and Abilities:

* Strong interpersonal and communication skills.
* Excellent customer service skills with demonstrated ability to deal appropriately with sensitive situations and confidential information.
* Well-developed computer skills in the use of database, word processing, spreadsheet, dicta-typing, and communication applications; MS Office preferred.
* Understanding of medical terminology an asset.
* Detail oriented with demonstrated editing and proof-reading skills.
* Demonstrated problem-solving abilities.
* Excellent organizational and prioritizing skills, along with the ability to multitask in a fast-paced environment and observe deadlines.
* Ability to compile, prepare and maintain detailed records and reports accurately and efficiently.
* Ability to work autonomously as well as collaboratively in a team environment.
Please submit a resume and cover letter as one document only quoting Competition Number 2025-095 to: careers@amhs-kfla.ca

AMHS-KFLA strives to be a diverse and inclusive workplace. We encourage applications from all candidates who would contribute to the diversity of our community and enhance our ability to provide quality services to our clients.

We are committed to accessible employment practices. If you require an accommodation to fully participate in the recruitment and selection process, please inform Human Resources to discuss your individual accessibility needs.

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