Security Officer Location: Covent Garden Hours of work: 35 Hours per week Monday to Saturday (4 days on 4 days off) My client seeks a Security Officer for the Building Services Department. The duties and responsibilities will be many and varied, but will be to assist in the provision of a high quality security service for the building and a high quality building support service for the users of the building. Job Duties • To ensure the safety and the security of members, staff, tenants, and visitors and guests. • To maintain accurate records, both in notebooks and as official incident reports, including any incident reporting software, and to take appropriate action to handle and contain incidents sensitively. • To respond to all alarm activations including fire, access control, intruder and panic alarms and assist in the effective evacuation of the building in any emergency. • To provide a high-profile security operation and presence for the building in the Front Hall, at an entrance or by patrolling at specified intervals the clock points both within the building and around the perimeter of the outside of the building. • To ensure rooms and doors are locked/unlocked according to the agreed policies. • To issue and recover security passes for visitors. • To give advice and directions to visitors to the building. • To develop and maintain good working relationships with members, tenants and other departments and teams and to explain clearly the Security and Health & Safety regulations they need to understand, and provide them with information on security they require, so as to ensure their continuing support, understanding and assistance. • To develop and maintain good working relationships with external authorities (including emergency services) to ensure their continuing support, understanding and assistance. • To check and record items and deliveries leaving the building. • To receive mail, but to carefully examine suspicious, unusual envelopes, packages or parcels, advising relevant Line Manager accordingly and contacting the relevant authority as required. • To undertake random baggage searches as required. • To handle telephone calls to the building outside the normal hours of operation of the switchboard. • To collect and log any items of lost property. • To turn off the lights in all rooms which are not being used. • To ensure that all pertinent administrative systems are maintained. • To render First Aid treatment/advice as necessary and keep up to date with training. • To carry out any other associated duties as required. • To use a two–way radio and be available for call-out in an emergency. • To report anything suspicious or any unusual behaviour to relevant Line Manager. • To understand and follow Security Standing Orders and Assignment Instructions. • To act in such a way as to ensure the health and safety and welfare of oneself and others. • To be smartly dressed in the required uniform and to wear other security clothes as required. Skills and Attributes: The following are essential: • A current SIA Manned Guarding Licence/Door Supervision • 5-year verifiable work record • Organised and efficient • High attention to detail • Excellent customer service skills • Excellent verbal and written skills • An excellent level of physical fitness • Ability to work collaboratively with colleagues and build strong relationships Desirable: • Minimum of 3 years relevant experience • A current SIA CCTV Licence • Previous experience of working in a historic or listed building and/or a private members environment • Qualified First Aider Hours of work: Full time (35 hours per week) Monday to Saturday (rota provided in advance). Salary and Benefits: Competitive salary plus the following benefits package: Private Medical cover Pension (3.5% employee & 9% employer contributions – increasing to 12%) Free Life Assurance Holiday (25 days increasing to 30 days) Interest free season ticket loan Gym membership (subsidised) Health and Wellbeing Benefits Flexible working