Salary: £40,000 - 48,000 per year Requirements: A broad range of IT knowledge including infrastructure, security, and applications Sound understanding of digital landscapes Understanding and mapping user journeys Experience managing IT projects spanning multiple teams and business areas Experience in working in an Agile environment Strong written, verbal and visual communication skills Writing and refining user stories, including definition of Acceptance Criteria Facilitating discovery and design sessions to define requirements and the solution Ability to build and maintain good client relationships Strong decision making and judgement, influencing, and presentation skills Responsibilities: Collaborate with stakeholders to identify business needs, goals, and objectives Conduct research and analysis to identify trends and best practices in the industry Develop and document business requirements, including functional specifications and user stories Work with project teams to design and implement business solutions, including systems and processes Analyze data to identify trends, patterns, and opportunities for improvement Prepare reports and presentations to communicate findings and recommendations to stakeholders Monitor and track project progress, identifying potential issues and risks and providing recommendations for mitigation Support the testing and validation of new systems and processes to ensure they meet business requirements Provide training and support to end-users to ensure successful adoption of new systems and processes Technologies: Support Security AI Salesforce More: We are a leading service provider currently seeking an experienced IT Business Analyst to join our team. In this role, youll have the flexibility of hybrid working and the opportunity to enhance your skills through further training and certifications. We pride ourselves on a collaborative and innovative work environment, offering a highly competitive salary and a commitment to your professional growth. last updated 10 week of 2026