Technical Service Operator (Print), Belfast
Client: WestRock
Location: Belfast, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 3a318f11ba8e
Job Views: 11
Posted: 29.04.2025
Expiry Date: 13.06.2025
Job Description:
Description & Requirements
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to advance fiber-based packaging.
The Opportunity: As a Technical Service Operator, you will play a vital role in ensuring our sites meet customer and company requirements. You will maintain positive relationships with suppliers, internal teams, and external customers. Your proactive approach to quality will support continuous improvement, and you will manage technical information related to carton production.
How you will impact Smurfit Westrock:
* Manage technical carton production information within the Technical Service team.
* Receive directives from your line manager, participate in meetings, and conduct performance reviews.
* Perform general responsibilities as instructed, assist teammates, and operate efficiently within the preproduction environment.
* Gather data from customers for new items.
* Generate Master Estimates, Production Estimates, and item specifications.
* Manage revision levels and obsolescence of items.
* Ensure accurate cost capture.
* Make decisions regarding the use of combi print and process items accordingly.
* Conduct technical pre-flighting of artwork.
* Ensure production meets quality standards, SOP guidelines, and customer requirements.
* Participate in continuous improvement initiatives and quality programs.
What you will need to succeed:
* Experience in print, packaging, or manufacturing is desirable.
* Familiarity with Radius ERP software is advantageous.
* Proficiency in MS Office Suite; familiarity with Adobe / FileMaker software is beneficial.
* Knowledge of print/prepress/repro activities.
* Strong attention to detail and problem-solving skills.
* Excellent communication and teamwork abilities.
What we offer:
* A corporate culture based on loyalty, integrity, and respect.
* An attractive salary reflecting skills and potential.
* Comprehensive training and development opportunities.
* A career with a global packaging company committed to sustainability, safety, and inclusion.
Smurfit Westrock is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
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