General Manager The Patterdale Hotel
Set in the heart of the Ullswater Valley and surrounded by some of the Lake Districts most spectacular walking routes, The Patterdale Hotel is a busy and well-established hotel welcoming walkers, holidaymakers, coach groups, leisure guests and events throughout the year.
Having recently joined the Lake District Hotels group, we are now looking for an experienced and driven General Manager to oversee the day-to-day operation and help develop the hotel moving forward.
This is a fantastic opportunity for a strong hospitality leader who thrives in a hands-on environment and is passionate about delivering exceptional guest experiences while building and developing a high-performing team.
The Role
As General Manager, you will take full responsibility for the day-to-day operation of the hotel, leading from the front and setting the standard across all departments.
This is a highly visible role where you will be actively involved in the operation, supporting your team during busy service periods, engaging with guests, driving standards and ensuring the hotel continues to grow its reputation as one of the Lake Districts most welcoming destinations.
The Patterdale attracts a large walking and leisure market, so personality, warmth and genuine hospitality are just as important as commercial awareness and operational experience.
You will work closely with the senior leadership team and Directors to continue developing the hotel, improving standards, growing revenue and creating a positive culture for both guests and employees.
Key Responsibilities
Leading and supporting the hotel team across all departments
Delivering high standards of guest service throughout the hotel
Managing labour, costs and overall hotel performance
Driving food & beverage and room revenue
Recruitment, training and development of the team
Ensuring the hotel always operates safely and compliantly
What Were Looking For
Previous hotel management experience within a busy hospitality environment
A hands-on manager who leads from the front
Strong people management and organisational skills
Commercial awareness and a focus on standards
Passion for hospitality and delivering great guest experiences
What We Offer
Competitive salary package depending on experience
Generous bonus scheme
Temporary live-in accommodation available if required
Staff discounts across all Lake District Hotels properties
Training and development opportunities
Support from Directors, Operations and Central Support teams
The opportunity to lead one of the Lake Districts most well-known hotels
Career progression within a growing family-owned hotel group
About Us
Lake District Hotels is a family-owned collection of award-winning hotels located in some of the most beautiful parts of the Lake District. Known for our warm hospitality, exceptional locations and loyal teams, we pride ourselves on delivering memorable guest experiences across all of our properties.
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