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Serious injuries case handler

Cardiff
Admiral Insurance Plc
Case handler
Posted: 19 January
Offer description

An exciting opportunity has arisen for a fee earner within the Serious Injuries Team (SIT). This role offers the chance to join a dynamic and expanding department at a market-leading firm. The cases handled within SIT are both challenging and rewarding, involving the support of seriously injured clients in rebuilding their lives and securing compensation to restore the independence lost due to accident-related injuries.

This is a fee earning position, responsible for managing a caseload of up to pre-litigated and litigated SIT multi-track and intermediate track files. The majority of cases are related to road traffic accidents (RTA), with a selection of employer liability (EL) and public liability (PL) claims. You will oversee your own files from inception through to settlement, working with a mix of Part litigated and non-litigated files. Your caseload will include a variety of liability admitted and denied cases, with potential for significant value, typically in excess of £,. In addition, you will receive support from a Case Assistant to help achieve positive outcomes for clients.

Beyond managing your own files, you may also be required to assist Grade A solicitors on high value or catastrophic cases, undertaking delegated tasks, attending conferences, meeting witnesses, and participating in client visits. This blend of case management and involvement in complex cases necessitates strong time management skills and the ability to prioritise tasks while consistently meeting client expectations.

Case handlers are expected to provide guidance to Case Assistants within SIT, who in turn will support you in your responsibilities. Furthermore, all fee earners in SIT contribute to the wider business by offering support and assistance through Case Clinics to other case handling areas.

Training and Development

Ongoing training is a fundamental aspect of working within SIT, especially in specialised areas such as brain injury, spinal injury, amputations, and catastrophic claims. When attending external courses, fee earners are required to report back to the team during monthly meetings. SIT also provides internal training to other departments, and case handlers are encouraged to share their expertise and experience in relevant subject areas.

Required Experience

1. Previous case handling experience in personal injury is essential.
2. Experience in managing Part claims is required.
3. Experience in multi-track litigation or within a serious injuries team is highly desirable, though not essential.

Core Role Requirements

4. Managing a caseload of intermediate and multi-track files.
5. Achieving time and financial targets.
6. Supporting Grade A fee earners.
7. Mentoring Grade D case assistants.
8. Supporting the wider firm and other departments through clinics and training initiatives.

About Admiral Law

Admiral Law is a growing business; we are a legal practice run by a team of experts who specialise in personal injury claims. The client is always at the heart of everything we do, and we aim to be exceptional in the service we deliver.

Admiral Law operates as a standalone entity within Admiral Group and operates as a team with appropriate specialists but with the added support and benefits of being part of the wider business.

We’re looking for people who are keen to learn, excited about getting stuck in and are ready for a challenge to help us to achieve our aim of creating an excellent service for our clients.

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £, of free shares each year after one year of service.

Everyone receives days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits .

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