Overview
This Technical Sales Advisor is a fixed term contract covering maternity leave. Our Hose Division designs, specifies, and supplies a full range of industrial hose solutions for sectors such as oil and gas, manufacturing, marine, and construction. From high-pressure offshore assemblies to bespoke hose configurations, we ensure every product meets high standards of safety, reliability, and performance. We also produce custom-built hose assemblies with testing and certification for customer confidence. This role will be the go-to expert for complex and non-standard hose requirements, combining technical expertise with commercial awareness to create accurate, profitable quotations and deliver end-to-end customer service. This is a dynamic role where no two enquiries are the same; you’ll manage customer requirements via phone, email, and internal systems, ensuring accuracy, efficiency, and compliance at every step.
Key Responsibilities
* Provide accurate technical advice on hose products and assemblies
* Read and understand customer drawings and technical specifications
* Prepare accurate quotations and orders using our SAP system
* Deliver excellent customer service through phone, email, and internal systems
* Support with promotional activities and customer feedback processes
* Work collaboratively across teams to meet customer needs and business goals
The ideal Technical Sales Advisor will be/have
* A willingness to learn and be curious about how things work and enjoy problem-solving
* Communicates clearly and confidently
* Is organised, accurate, and eager to take on new challenges
* Previous knowledge or experience using SAP would be beneficial
* Track record of great customer service is essential
Benefits
* 32 days holiday inclusive of bank holidays
* Option to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
* 2 fully paid Community Volunteering days every year
* An excellent pension and Life Assurance scheme
* A wide range of high street retailer discounts via MyArco Perks
* Free, 24-hour access to our Employee Assistance Programme
* Access to our Learning Management System to support personal and career development
* Long-term service awards – recognition for long-term contributions
About Us
With a proud 140-year legacy, Arco is the UK’s leading safety experts, offering integrated safety products and services. We invest in our people to drive a performance culture and pursue shared success. We value the diverse skills, experiences, and ideas of our colleagues and provide opportunities to shape our future growth while delivering against targets. Diversity and Inclusion means respecting and valuing everyone and creating a sense of belonging. By fostering a supportive and inclusive environment, we aim to drive our strategic goals and build a profitable and sustainable business for generations to come.
Be Safe, Be Yourself, Be Your Best.
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