I’m currently partnering with a leading property management organisation to recruit an experienced Occupier Facilities Manager to manage a portfolio of residential buildings across the West End.
This opportunity would suit a Facilities Manager who enjoys a structured, office-based position with a strong administrative and financial focus, alongside responsibility for overseeing multiple sites, stakeholders, and service partners.
The Role Reporting into the Senior Occupier Facilities Manager, you’ll play a key role in delivering a high-quality facilities management service across a West End portfolio. While regular site visits and inspections form part of the role, it is predominantly office based and involves a significant amount of administration, particularly around service charges, budgets, reconciliations, and compliance reporting.
Key Responsibilities
Maintain accurate and up-to-date operational, compliance, and H&S systems across all managed buildings
Ensure full statutory and health & safety compliance, maintaining a minimum 85% risk assessment rating
Prepare, manage, and action risk assessments and quarterly compliance reporting
Carry out scheduled inspections across the West End portfolio in line with management agreements
Manage contractors and service partners, ensuring delivery against agreed specifications
Act as first point of contact during emergency situations, coordinating stakeholders to achieve timely resolution
Prepare draft service charge budgets with detailed explanatory notes for each building
Track expenditure against budget, approve invoices, and manage financial reporting
Own and manage service charge reconciliations from draft through to completion
Record and monitor utility consumption and update relevant systems
Maintain high standards of presentation, cleaning, and repair within agreed budgets
Build and maintain strong client relationships through regular engagement and reporting
Mentor and support Assistant Facilities Managers and FM Apprentices within the portfolio
Manage site staff performance, appraisals, and workload planning
Support mobilisation and demobilisation of properties within the portfolio About You
Proven experience managing multiple residential buildings or a portfolio
Comfortable in a detail-heavy, admin-focused role, particularly around service charges, budgets, and reconciliations
NEBOSH or IOSH Managing Safely qualified (or working towards)
Highly organised with strong time management and prioritisation skills
Confident handling financial data, reporting platforms, and compliance systems
Professional, client-focused communicator Why Apply?
Portfolio role managing high-quality West End office buildings
Predominantly office-based with structured Monday–Friday hours
Strong exposure to budgets, service charges, and financial control
Opportunity to develop and mentor junior FM staff