Department: Retail
Location: Newcastle Silverlink - Management (NES)
Description: We are a highly successful outdoor retailer that offers quality outdoor clothing and equipment at the lowest prices since 1997. We now have over 400 stores and more than 3000 employees. It’s the teams that make the stores…ours are really important to us and therefore we are looking for a passionate, operational, forward-thinking and people-focused Area Manager to lead our teams across the North East region.
Responsibilities:
* Driving sales to achieve business budget and profit growth.
* Establish and maintain best practice in customer care.
* Build a people development strategy to support succession.
* Support and coach improvement in visual merchandising to achieve company standard.
* Deliver operational compliance across your stores.
* Act as a liaison between Head Office, building and encouraging relations.
* Ensure adherence to company procedure and policy, protecting the company’s assets and brand and building a strong relationship with our people partners.
* Build strong relationships with key Head office partners to develop a robust strategy.
* Recruit, coach, develop and manage a high performing team to the standard required by Mountain Warehouse.
* Visit stores on a regular cycle to ensure consistency, leaving a footprint to support actions and target increased visits to reverse under performance.
* Constantly look for opportunities to grow profit by reducing costs.
A Typical Week:
* Drive key performance indicators through the store teams and ensure stores are commercial for the market.
* Analyze business results and trends and take appropriate action to drive sales and profitability.
* Visit stores and add value by leaving clear and supportive actions to meet the business strategy and directions of your line manager.
* Recognize outstanding sales performance across your teams.
* Develop, share and implement best practice across the area.
* Communicate regularly with the Regional Manager and Head Office, concerning problems and highlighting opportunities.
* Be an inspirational leader, demonstrating positive service and management techniques.
Qualifications:
* Proven successful track record in delivering service, sales and profit expectations at field level.
* Minimum 2 years field management experience, preferably in Retail or Service Sector; apparel experience is a huge advantage.
* Proven people management, communication and leadership skills.
* Demonstrated track record of managing a project such as opening stores successfully and dealing efficiently with issues as they arise.
Benefits:
* Bonus scheme
* Company car
* Pension scheme
* 50% employee discount across Mountain Warehouse and Animal
* Twice-yearly uniform allowance
* Employee referral incentive
* Employee assistance programme
#J-18808-Ljbffr