About CEF:
At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.
Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.
Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.
We believe that teams who design, own and run our technology solutions are more connected to the value they create.
We are always looking to improve, collaborate and innovate and this is where you come in…
Life as an IT Service Desk Analyst at CEF (City Electrical Factors):
As an IT Service Desk Analyst at City IT, you will be responsible for ensuring that our users receive timely and effective technical assistance.
You will be an integral part of our Service Operations department in being that first point of contact for our internal business users, providing technical support and troubleshooting assistance for IT-related issues. You will be responsible for logging and tracking these inc...