Are you passionate about technology and eager to build a career in IT? Join Arete Learning Trust! Arete Learning Trust strive for excellence, fulfilling their purpose and becoming the best they can be. They take pride in making sure they're nurturing a safe, inclusive and supportive environment where everyone can be inspired and encouraged to try their best. You will be part of a collaborative team that supports all their schools through central services enabling them to help deliver the best possible IT support, infrastructure and services that underpin great teaching and learning across the trust. As an IT apprentice you will raise your technical skills through hands on experience and learning on the job while contributing to day-to-day IT support. Typical tasks include providing first line support for staff and students, help maintaining IT hardware and software and supporting system related tasks. This apprenticeship will give you the chance to help your knowledge grow and bloom as well as getting support from ourselves (Baltic Apprenticeships) where you will receive a 2 day training period every 4-6 weeks, ensuring you are receiving all the support you need! In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Support delivery of a wide range of high-quality IT Services, with a particular focus upon your home site. Work flexibly, responsibly, and with a strong customer focus. Maintain and develop IT networks and systems, ensuring that they support effective teaching, learning, and administration. Contribute to wider Trust developments, while working with external partners and colleagues to achieve the best possible outcomes. Support implementation of the Trust IT strategy, executing associated project work. Follow and promote procedures for the effective logging and resolution of ICT issues to ensure work can be prioritised. Contribute to the development and implementation of ICT policies, procedures and best practices. Ensure that ICT services operate efficiently and effectively to meet the needs of the Trust and its constituent schools. Liaise with independent contractors to obtain quotes and oversee implementation of agreed project work. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge Confident communication skills. Willingness to learn. passionate around IT. Confident with school environment, walking into classrooms etc. Holds resilience. Salary, Hours?&?Benefits: £14,722.50 per annum. 8am-4pm Monday to Friday. 28 days holiday. AretéLearning Trust EmployeeBenefitspackage includes: Big savings- our platform brings over 6,000 discounts Instant eVouchers- shop online or in-store instantly, perfect for spontaneous shoppers An easy access APP- everything you need right in your pocket Cashback offers- earn big rewards with a wide variety of cashback offers Cycle2Work Be green, get fit and save on your tax and national insurance contributions Health Cash Plan enables you to claim back cash for everyday healthcare costs This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, well support you to take the next steps, including further training and progression onto a Level 4 qualification. Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in IT. Youll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.