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Account director (hard fm)

Birmingham (West Midlands)
Facilitate Search Ltd
Account director
€100,000 - €120,000 a year
Posted: 2 February
Offer description

We have partnered with a leading global facilities management organisation to recruit an experienced Account Director to lead a large, high-profile contract within a complex, highly regulated environment.

The Role

As Account Director, you will have end-to-end responsibility for the hard services on a strategically important account, ensuring service excellence, compliance, and continuous improvement. You’ll act as the senior point of contact for the client, while leading and developing a substantial on-site management team.

Key responsibilities include:

* Full P&L ownership and commercial management of the contract

* Leading and motivating a large, multi-disciplinary FM team

* Building strong, trusted relationships with senior client stakeholders

* Ensuring compliance within a highly regulated, safety-critical environment

* Driving continuous improvement, innovation, and value creation

* Managing risk, governance, and performance against SLAs and KPIs

* Supporting mobilisation, change management, and contract growth opportunities

About You

You’ll be a proven senior leader from the facilities management sector, comfortable operating at pace within complex environments.

We’re looking for:

* Significant experience at Account Director or Senior Account Manager level

* Strategic thinker with the ability to Transform & Restructure accounts

* Strong commercial and financial acumen (P&L ownership essential)

* A background managing large, complex environments

* Excellent stakeholder management and communication skills

* A collaborative, visible leadership style with a focus on people development

If you would like further details please apply via this advert or contact me at (phone number removed)

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