Administrative Duties
· To answer the telephone, take and log messages or transfer to the relevant person as required,
· to upload data and maintain an excel database, to respond to enquiries, arrange appointments and process paperwork in line with service and department procedures
· to keep the office filling systems up to date
· printing and distribution of the weekly care rosters
· printing and filing of all Audits
· assisting with Rostering
Data Entry Duties
· to record information on the computer system as directed
· to maintain the service user’s database records
General Duties
To attend and minute staff meetings when requested.
To promote [Charity Earnshaw Homecare Agency] and its work in the community and in all areas of its operation.
To communicate clearly with other staff, peers, managers, tenants, customers, and all other agencies and interested parties.
To represent the organisation at meetings as requested.
To perform any other duty commensurate with the post as requested.
Does the job role include personal care?: No
Working Patterns:
Part-Time Pattern: Monday/Friday/ Saturday
Essential details:
Skills Required
Must be PC literate on Microsoft Windows, Word and Excel
Fluent in English
Ability to drive would be an advantage
Equal Opportunities: To comply with and promote the terms and conditions of the organisations Equal Opportunities and related policies.
Data Protection: To comply with organisational policies and procedures and the requirements of the 2018 Data Protection Act.
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