Job Description
We're the feel‑good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values – we play to win, customer‑obsessed, we are one and it starts with me – we deliver that New Look Feeling for our customers and each other.
About the Role
As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they receive the highest level of service and want to return to us. You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want. You'll achieve this by setting exceptional standards and leading your people to deliver high‑quality results.
About You
Every single person makes New Look the incredible place it is, and together we’re unstoppable. You express your style your way and inspire your team to do the same. You have an eye for the latest trends, champion customers to express their own unique style, and are passionate about service and creating a relaxed, friendly, and customer‑focussed experience.
As well as championing your own development, you will seek out innovative ways to improve your own performance with tailor‑made development plans from our online academy training and support from your store manager.
Key Qualifications
* Previous retail management experience gained from a fast‑paced environment with a track record of delivering results through a team.
* Strong leadership and people‑management skills.
* Excellent communication and customer service skills.
* Ability to set and meet high performance standards.
* Experience with visual merchandising and sales performance metrics.
We Invite You To Apply
We know that your unique work history might not meet all our requirements, but you think you’d be a great fit for this role… apply anyway. We’re keen to hear from you!
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do and pride ourselves on our inclusive culture. We prioritize development, offering training to support your progression so you can achieve your goals. We’re a flexible employer; colleagues work a range of patterns and we’re keen to discuss patterns that suit you.
To apply, please ensure that your CV is in a simple format e.g. Microsoft Word.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Online Media
#J-18808-Ljbffr