Salary : £23,500 per year Job Type: Full Time Location : Head Office - West Didsbury Benefits : Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Whatyoullbe doing, over time and withtraining andthesupervision of experiencedcolleagues To provide a professional marketing support service, assisting with the effective promotion and marketing of new homes and developments across a range of tenures. Conduct market research for potential new locations and market audiences andprovidedata-driven insight to support decision making and marketing strategy formulation. Ensure that developments and homes on the Plumlife website and partner sites such as Rightmoveare up to date,accurate,appealingand regularly refreshed.Ensurecontent, messaging and design isaccurate, appealing andcomplies withrelevant legal requirements. Coordinateagenciesandthe creation of marketing and promotional materialsuch as CGIs, floorplans, brochures,site plansand photography. Marketing set-up of new developments, ensuring thedelivery of design,assetsand collateral within key timescales. Provide marketing administration supportandassistin keeping all marketing collateral organised, up to date and accessible. Schedule in social media messages across a variety of platforms. Createseamless interactions across the customer journey with the aim of nurturing potential customers, this includes email campaigns. Visit new developments to helpidentifyoptimallocations for all development and sales area signage. Coordinate design and installation with signage suppliers, site teams and the Sales team. Working with a digital marketing agency,conduct paid social and PPC campaigns - monitoring and post-campaign analysis, providing feedback and data-driven solutions and ideas on how to adapt the future approach to drive more traffic and increase conversions. Coordinate events, ensuring any collateral and promotional merchandise are available andensure thatthe event is pre-promoted. Provide any other marketing support services and coordination as necessary, including the management of invoices and POs andanalysis and reporting on marketing statistics. Provide phone and email support to the team, dealing with a wide range of enquiries, ensure customers receive an accurate response within set timeframes. Work on new site sales set up, including but not limited to; attending site meetings,specificationand design input,assistingwith legal set up,maintainingdevelopment folders. Instruct valuations and conduct competitorand market research to support pricing strategies in preparation for sales launches. Conduct viewing appointments at sales developments explaining the key shared ownership information and benefits to customers. Supporting Sales Advisors by assisting with reservations; assessing potential buyers eligibility, affordability and ensure all documentation is kept on property sales files in line with audit requirements andHomesEngland compliance. Liasing with our solicitors and mortgage advisors progress sales to completion. Some Saturday working will berequired. Follow all Plumlife and Great Places procedures to ensure consistency and compliance. RepresentingGreat Places in a professional manner with integrity,inclusivityand respect for diversity Treating customers and colleagues with respect and empathy Working 35 hours per week and having a flexible approach to work Whatyoullneed A minimum 2:2 achieved in the past 3 years, ideally within a relevant subject area GCSE maths and English or equivalent at grade C/4 or above A clean UK driving licence and access to a car would be desirable Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service Excellent written and verbal communication skills Ability to work as part of a team,as well as using your own initiativeand time management skillsto deliver tasks on time Keen eye for detailand good organisational skills Competentlevel of ICT skillsincluding the full range of Microsoft applicationsand the ability tousetechnology such as a mobile phone,tabletand laptop Commitment to completing all parts of thetraining programme Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy Key dates Assessment day - Beginning of June 2024 Second/ final interviews - End of June 2024 Start date - Tuesday 3rd September 2024 Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. REF-213 624