Company Description Novotel Chennai Chamiers Road City Centre, &, Anna Salai, near Boat Club, Rathna Nagar, Nandanam, Chennai, Tamil Nadu 600035 Job Description Events Management · Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions · Develop lead sources through prospecting, referrals, trace files, and cold calls · Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance · Conduct site inspections with prospective and existing clients · Develop and implement new sales strategies, tactics and action plans for account base · Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients · Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to): · Electrical, internet, telecom, audio-visual and exhibit requirements · Obtain guarantees of food and beverage events from Banquets and kitchen · Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities · Maintain and update current account information records · Ensure rooming list is received 30 days prior to arrival with updated billing instructions · Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department · Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner · Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly · Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details · Maintain visibility throughout events and be the on-site client liaison · Follow up post-event to address any issues whilst soliciting return business · Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel · Prepare weekly, monthly, quarterly and annual reports as required. Team Management · Interview, select and recruit direct reports · Identify and develop team members with potential · Conduct performance review with the team · Constantly monitor team members’ appearance, attitude and degree of professionalism · Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business Other Responsibilities · Be fully conversant with hotel fire & life safety/emergency procedures · Attend all briefings, meetings and trainings as assigned by management · Maintain a high standard of personal appearance and hygiene at all times · Be aware of the hotel fire & life safety/emergency procedures · Perform other reasonable duties assigned by the assigned by the Management Additional Information