JP Corry, BITC’s ‘Responsible Company of the Year’ (2024) is a leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. By hiring the right people for the job, who align with our values of ‘Decency’, ‘Passion’ and ‘Pride’ we provide excellent career opportunities in a challenging and rewarding environment. Through equipping you with the right tools and training we lay a solid foundation for you to make your career a successful one with us. Job Title: Customer Service Advisor – Yard Operative Reporting to: Branch Manager Location of Work: Coleraine Branch, 12- 14 Mountsandel Road, Coleraine BT52 1JD Hours of Work: Full-time: Monday - Friday 07:30 - 16:30, Saturday 08:00 - 12:00 (rotated - usually 1 in 3) Salary: £22,000 - £26,000 per annum What is the role? A Customer Service Assistant in one of our busy yards is a vital role of our branch as it ensures yard operations are carried out efficiently, effectively and above all else, safely, whilst encompassing our customer first culture. Within this role you will predominately be working in an outdoor environment serving customers and operating a range of forklift trucks preparing and loading orders. Our Yard Operatives take pride in delivering a level of high quality customer service though excellent product knowledge and advice. What will I be doing? Responsible for personal and workplace health and safety and observe regulations in relation to the Health and Safety at Work Act Working independently and as part of the team to serve customers face to face, and to be the best merchant within your local community Preparing orders for collection & delivery and ensuring sales documentation is completed. Loading and unloading vehicles both manually and with a forklift truck Making sure all goods inwards are checked and put away in the correct location. Maintain adequate branch stock levels and count accurately for/during stocktake What do we need from you? An approachable and pleasant team player, with a passion for customer service Willingness and aptitude to learn and have a basic level of literacy and numeracy Proactive, can do attitude In the circumstance where we receive a high number of applications, we reserve the right to apply the following enhanced criteria to facilitate shortlisting: Have worked in a similar role/environment and/or prior FLT experience and licence What do I do to apply? If you are interested in this opportunity and feel you have the relevant skills for the role, please apply today via our careers page https://www.jpcorry.com/utility/careers/