Service Advisor required, in Nuneaton:
1. Salary: Up to £30,000 per annum (DOE)
2. Hours: 42.5 hours per week, Monday to Friday
Our client is looking for a dedicated Service Advisor to join their team in Nuneaton. This is a fantastic opportunity for someone who is passionate about delivering excellent customer service and wants to play a key responsibility in the smooth running of a busy workshop.
As a Service Advisor, you will be responsible for managing the customer service journey from booking to completion. You will work closely with the workshop team to ensure all service and repair work is scheduled efficiently, parts are available, and customers are kept fully informed throughout the process.
Key responsibilities include:
3. Booking in vehicles and scheduling appointments in line with workshop capacity.
4. Producing accurate job cards, estimates, invoices, and warranty documentation.
5. Updating customers regularly on repair progress and gaining approval for additional work.
6. Identifying customer requirements and providing accurate, fully inclusive costings.
7. Liaising with the Parts Department to ensure availability of required parts.
8. Maximising aftersales opportunities through service contracts and other products.
About You:
9. Previous experience as a Service Advisor or in a similar customer-facing position within a dealership or garage.
10. Strong communication and customer service skills.
11. Commercially minded with the ability to identify and maximise aftersales opportunities.
12. Organised, proactive, and confident using workshop management and CRM systems.
Benefits:
13. Competitive salary up to £30,000 per annum (DOE).
14. 23 days’ annual leave plus bank holidays, with additional birthday leave.
15. Business closed 24 & 27 December.
16. Auto-enrolment pension.
17. Reward and recognition programmes, including annual awards.
18. Manufacturer training and in-house development opportunities.
19. Wellness programme and Employee Assistance Programme (EAP), including 24/7 online GP access.
20. Long service recognition and progression opportunities.
21. Branded uniform.
22. Engagement in charity initiatives and community programmes.
If you’re experienced, customer-focused, and ready to take the next step in your career as a Service Advisor, this is the perfect opportunity to join a supportive and award-winning team.
If you are interested in hearing more about this Service Advisor job in the Nuneaton area, please contact Billy Peasgood at Perfect Placement Today.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.